Sandra and I are extremely happy with the finished product of this Unit Development. We have met and conversed with all tenants in all three Units,
all of them seem to be nice friendly people and hopefully prove to be good tenants.
We would like to thank yourself and your team, Kylie and Tanya for a job well done in regards to the letting of all three Units and possibly keeping
anxious tenants happy over the slightly extended time frame to completion, so again thanks to you all.
Kind regards Tony & Sandra.
Just wanted to pass on our thanks and wishes for your excellent assistance and support of our rental properties in Lavington.
The service from the team, led by Kylie, has always been top quality. Fast responses and a very fair mix of looking after our interests whilst making sure we keep our customer – the tenant – happy. This has included negotiating with local tradies for a strong result in terms of best service for a good price.
The paperwork supplied is always timely. When recently we needed some help getting another copy of older docs, Angela was straight onto it again providing top notch service. The end result is happy tenants at top returns – nearly 10% more than comparable prices quoted by other agents in the area, with high occupancy.
We are happy to be a strong referral for Ian Ritchie Real Estate property management services, and look forward to a long-term relationship managing our properties.
I would like to say how great your customer service is from all your staff members. They provide excellent follow up, speak friendly to all your clients whether in person or on the phone.I had a situation where my 19 year old son 1st out of home looking to live on his own for more independent of his life, you not only followed up well with looking for suitable accommodation for him but your staff member kylie come up with another living arrangement that would help him dramatically financially. If I have to purchase a house or sell my unit, I will certainly come to your office and I have been advertising to everyone how great you are. Thank you thank you.